Shipping Policy

Health product logistics rules

1.Shipping method and place of delivery

All our dietary supplement products are in stock in local US warehouses and shipped within the United States, with no international cross-border transportation, customs clearance, tariff or cross-border delay issues. All orders are finally delivered by official US logistics carriers (UPS/USPS) with full tracking available.

2.Nationwide delivery time

Orders will be shipped out within 24–48 hours after successful payment (excluding weekends and US federal holidays). Estimated delivery: 2–3 business days for West US, 3–4 business days for Central US, 4–5 business days for East US; remote areas require an additional 1–2 business days. Delivery time is estimated and not guaranteed.

3.Shipping rules

Free shipping throughout the United States.

4.Logistics exception handling rules

Buyers may contact customer service to verify issues such as stagnant tracking, package detention, lost packages or delivery failures after overdue delivery. For officially confirmed lost packages, we will provide free reshipment or full refund with no cost to buyers.

Laser product logistics rules

1. Processing Time

All orders will be processed and shipped within 1–3 business days. No shipping service on weekends and official holidays.

2. Shipping Coverage

We mainly ship to the United States. Shipping service is available for most countries and regions, excluding remote restricted areas and customs-prohibited territories.

3. Delivery Time

Standard US shipping: 7–15 business days

Slight delays may occur during peak seasons, customs inspection, or bad weather conditions, which do not count as late delivery.

4. Tracking Information

A valid tracking number will be automatically generated after shipment for full logistics tracking.

5. Taxes & Duties

All import duties, customs fees, and taxes incurred in destination countries are the responsibility of the buyer. We do not cover any tax fees.

6. Lost or Damaged Package

We are not responsible for lost packages after the tracking status shows “delivered”. Damaged goods during transit can be verified and processed with valid logistics proof.

7. Refusal & Return Responsibility

Any return refusal, order abandonment, or malicious return caused by the buyer will result in shipping and handling fees borne by the buyer.